Garage Grown Gear might have the best customer service I've ever seen. I barely missed out on ordering the LAST sleeping bag online and e-mailed the company asking when they might get more. Lloyd immediately e-mailed back saying he would keep an eye on it and let me know. It was a nice gesture but to be honest, I didn't expect much. Well about 6 days later I awoke to an e-mail from Lloyd saying one new bag just arrived and would probably go quickly. He provided the link if I was still interested. WOW. I grabbed the sleeping bag and it arrived a few days later and I LOVE it. Garage Grown Gear is a fantastic company with great products and I highly recommend them.
I ordered a Torrid Apex Jacket size medium late on a Sunday night. Garage Grown Gear immediatley e-mailed me a confirmation and they had my jacket at the USPS on Tuesday - pretty fast. The jacket was in my hands in Smyrna, Georgia on Friday, not quite 5 business days after I placed my order. So, I would rate the performance of Garage Grown Gear about a 4.8. I've knocked off 0.2 points because they did not have my jacket at the USPS the very next business day after I placed my order. I e-mailed them because tracking led me to believe that the jacket was lost and the responded very quickly. In my book, perfection is not attainable but I consider Garage Grown Gear to be far closer than most. Dealing with them was a pleasant experience....
I'm always sceptical with international shipping! Is it worth it or not... Well in this case it definitely has been! After two orders I can say with confidence that these guys are great at their jobs! The products I ordered were great and just what I excepted. And customer service has been exceptionally good! Lloyd and the GGG team are a pleasure to deal with. Thanks Guys! :)
Garage Grown Gear is an awesome company run by people who really understand the field of wilderness travel and expeditions. The customer service is expectional.
Lloyd and his team are super friendly and knowledgeable. Buying products through Garage Grown Gear is a great way to support small businesses and avoid large corporations taking over our planet!