I live in Canada, and am more than impressed with GGG! So far I have ordered food from Food for the Sole and a Kula cloth, but on their site I saw an Enlightened Equipment sleeping bag which I found through another site. Thanks GGG for your excellent service!
Sure its a great line from Terminator, but its also my feeling towards GGG. I've discovered a TON of new brands here, and while I've only placed a couple of orders, I've been really impressed by the customer service and quality of gear. What a neat idea for a website!
Garage Grown Gear might have the best customer service I've ever seen. I barely missed out on ordering the LAST sleeping bag online and e-mailed the company asking when they might get more. Lloyd immediately e-mailed back saying he would keep an eye on it and let me know. It was a nice gesture but to be honest, I didn't expect much. Well about 6 days later I awoke to an e-mail from Lloyd saying one new bag just arrived and would probably go quickly. He provided the link if I was still interested. WOW. I grabbed the sleeping bag and it arrived a few days later and I LOVE it. Garage Grown Gear is a fantastic company with great products and I highly recommend them.
I ordered a Torrid Apex Jacket size medium late on a Sunday night. Garage Grown Gear immediatley e-mailed me a confirmation and they had my jacket at the USPS on Tuesday - pretty fast. The jacket was in my hands in Smyrna, Georgia on Friday, not quite 5 business days after I placed my order. So, I would rate the performance of Garage Grown Gear about a 4.8. I've knocked off 0.2 points because they did not have my jacket at the USPS the very next business day after I placed my order. I e-mailed them because tracking led me to believe that the jacket was lost and the responded very quickly. In my book, perfection is not attainable but I consider Garage Grown Gear to be far closer than most. Dealing with them was a pleasant experience....